Customer Service The Key to a Prosperous Business

When it comes to providing customer service, customers want quality, assurance and their demands met. Companies have a commitment to give good customer service. GE (General Electric) is ranked one of best companies that provide excellent customer service. Their commitment, training and quality to the customers for decades is how they gotten to the top. Meanwhile, AOL is ranked as one of the worst companies that provide poor customer service. There rude deposition, unethical guidelines and disgraceful quality is why they are going out of business. GE’s motto, â€Å"We bring good things to life† is definitely working for this company by gaining new customers, keeping old customers and increasing profits. Their great customer service†¦show more content†¦These key elements and putting customers first is why GE is the best company for providing customer service. This has not been AOL’s strategy or how they give customer service. AOL, American Online, one of the worst companies for customer service, has not followed in the footsteps of many by having key elements of quality for their consumers. In the past, this company was on top with â€Å"over 30 million customers† from their dial up services with the internet (Karen Aho, 1). During the past years they have seen a dramatic decrease in profits and a drop of â€Å"9.3 million paying customers†Ã¢â‚¬â€a huge decrease (Aho, 1). Why the downfall of a profitable and every growing company? The answer is simple. Due to the recession, AOL started to cut costs in the wrong areas—one of them customer service. The main goal by AOL was to â€Å"maximize the shareholders profit and leave the customers last† (RPA, 1). Their training was far from the Six Sigma management training process and a good way to describe it was poor and inexcusable. At AOL, they have poor call centers, where there is a long automated voice system before you reach a human. 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Essay on Geography of Russia - 2147 Words

Russian geography - Regions of Russia Russia is a country about 1.8 times the size of the US occupying the vast area between Europe and the North Pacific Ocean. It has an area of 10, 672,000 sq. miles (17,075,200 sq.km) and a population of almost 150 million people. Occupying a large territory in Europe and Asia Russia is spread over all climatic zones except tropical. It takes over 8 hours by plane to reach from Moscow to Vladivostok on the Pacific coast. West of the Ural mountains from the Black Sea in the South to the Arctic Ocean lies a broad plain with low hills where the historical core of the Russian nation is located. East of the Urals from the border with Kazakhstan, China and Mongolia to the Arctic coast lies Siberia - a†¦show more content†¦Various mountain ranges making up the northern slope of the Greater Caucasian mountain range are located in southern Russia. Another mountain chain, including the Altai range, is to be found in southern Siberia. The Kamchatka mountains (including some active volcanoes) stretch along the Pacific coast. Russia abounds in mineral resources whose total potential value (in world prices) is estimated at an impressive $30 trillion. Russia produces 17 per cent of the worlds crude oil, as well as 25-30 per cent of its natural gas, 6 per cent of all bituminous coal, 17 per cent of commercial iron ore and 10-20 per cent of all non-ferrous, rare and noble metals mined across the globe. The largest oil-and-gas deposits are to be found in Western and Eastern Siberia and on Sakhalin Island. The list of Russian mineral deposits includes gold, silver, platinum, cobalt, antimony, zinc, mercury, and many others. Russian mineral resources are distributed rather evenly along the nations territory. For instance, copper-and-nickel ores are mined in the Northern Caucasus, the Urals, Siberia and the Kola Peninsula. Most of Russias territory is located in the temperate belt. The Arctic Oceans islands, as well as this countrys Arctic territories, are located in the Arctic and sub-Arctic belts. At the same time, a small section of the Caucasus Black Sea coast is located in the sub-tropical belt. Russia boasts just about everyShow MoreRelatedThe Geography Of Russia1842 Words   |  8 PagesRussia is a land of many mysteries and a country of many wars. It has been torn apart by harsh climates and a devastated economy. Living for centuries in tough climates explains the Russian strength and ability to take endured hardship. It also explains the way they conduct and carry themselves throughout time. Geographic Area The oceans that border Russia include the Arctic, Pacific and Atlantic Ocean. The Countries that border Russia include Finland, Poland, Ukraine, Kazakhstan, Estonia, MongoliaRead More Geography Of Russia Essay717 Words   |  3 Pages Russia is a huge landmass and covers a vast amount of the earth’s surface area. 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Caribbean Literature free essay sample

Based on different readings and lived experiences, the one question that always aroused is what effect do Caribbean women have on knowledge construction and ideas dispersed? The purpose of this research is to demonstrate the intellectual culture among Caribbean women. In addition to displaying their cultures, this research looks to clarify and bring to the surface the lifestyle that Caribbean women have faced, is facing and have taken into their own account to write and speak about. This research also includes the Caribbean’s women perspectives on social circumstances, economics, colonialism and the history that either them or their ancestors endured. This research paper explains the intentions of the research topic, which is to investigate and indicate some of the challenges and problems through which Caribbean women have encountered. What defines this project and really made it interesting is the ideology that unless a Caribbean woman has transformed herself into what the colonized wanted, then she has no intellectual culture. We will write a custom essay sample on Caribbean Literature or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It is a topic in which one can entirely study to gain knowledge of how Caribbean women had their own consciousness before they were colonized. The desires to understand how Caribbean women were able to stay strong and keep their beliefs despite of the world that they knew. Also, for those that did assimilate to the world that stood before them, was it hard for them to regain their mindset and their way of life? These are questions that aroused in hopes to carefully and adequately the minds of Caribbean women to completely recognize their transformation. The impression that this research is expected to portray is to enlighten individuals to rethink their understanding of not only the women in the Caribbean but also the Caribbean itself. The comprehension about these women was constructed, deconstructed and then reconstructed. This research is created to deeply understand the true reality of women in the Caribbean. In this research I argue that Caribbean women have more to themselves then many think. They have a strong intellectual mindset and culture and that is what my research will depict.