Customer Service The Key to a Prosperous Business

When it comes to providing customer service, customers want quality, assurance and their demands met. Companies have a commitment to give good customer service. GE (General Electric) is ranked one of best companies that provide excellent customer service. Their commitment, training and quality to the customers for decades is how they gotten to the top. Meanwhile, AOL is ranked as one of the worst companies that provide poor customer service. There rude deposition, unethical guidelines and disgraceful quality is why they are going out of business. GE’s motto, â€Å"We bring good things to life† is definitely working for this company by gaining new customers, keeping old customers and increasing profits. Their great customer service†¦show more content†¦These key elements and putting customers first is why GE is the best company for providing customer service. This has not been AOL’s strategy or how they give customer service. AOL, American Online, one of the worst companies for customer service, has not followed in the footsteps of many by having key elements of quality for their consumers. In the past, this company was on top with â€Å"over 30 million customers† from their dial up services with the internet (Karen Aho, 1). During the past years they have seen a dramatic decrease in profits and a drop of â€Å"9.3 million paying customers†Ã¢â‚¬â€a huge decrease (Aho, 1). Why the downfall of a profitable and every growing company? The answer is simple. Due to the recession, AOL started to cut costs in the wrong areas—one of them customer service. The main goal by AOL was to â€Å"maximize the shareholders profit and leave the customers last† (RPA, 1). Their training was far from the Six Sigma management training process and a good way to describe it was poor and inexcusable. At AOL, they have poor call centers, where there is a long automated voice system before you reach a human. The employees are coached to hang up on customers that are irate. The customer service representatives also ask the consumers not to tape their conservations or they will hang up on them if they don’tShow MoreRelatedGeographic Trade Are The Location Of Our Business Essay1254 Words   |  6 PagesGeographic trade area The location of our business is in the city of Morgantown, WV. This city has emerged into a diversified business center with research and high tech industries and a strong employment base. The downtown area is interesting, well preserved and with cultural amenities. Morgantown is located at the intersection of interstate 79 and interstate 68, giving visitors and businesses easy access the city. ïÆ'Ëœ Size of our market in terms of potential customers (is it growing, stable, or decliningRead MoreSwot Analysis for Gas Station742 Words   |  3 PagesAnalysis depicts our key strengths and weaknesses for our new project. 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Essay on Geography of Russia - 2147 Words

Russian geography - Regions of Russia Russia is a country about 1.8 times the size of the US occupying the vast area between Europe and the North Pacific Ocean. It has an area of 10, 672,000 sq. miles (17,075,200 sq.km) and a population of almost 150 million people. Occupying a large territory in Europe and Asia Russia is spread over all climatic zones except tropical. It takes over 8 hours by plane to reach from Moscow to Vladivostok on the Pacific coast. West of the Ural mountains from the Black Sea in the South to the Arctic Ocean lies a broad plain with low hills where the historical core of the Russian nation is located. East of the Urals from the border with Kazakhstan, China and Mongolia to the Arctic coast lies Siberia - a†¦show more content†¦Various mountain ranges making up the northern slope of the Greater Caucasian mountain range are located in southern Russia. Another mountain chain, including the Altai range, is to be found in southern Siberia. The Kamchatka mountains (including some active volcanoes) stretch along the Pacific coast. Russia abounds in mineral resources whose total potential value (in world prices) is estimated at an impressive $30 trillion. Russia produces 17 per cent of the worlds crude oil, as well as 25-30 per cent of its natural gas, 6 per cent of all bituminous coal, 17 per cent of commercial iron ore and 10-20 per cent of all non-ferrous, rare and noble metals mined across the globe. The largest oil-and-gas deposits are to be found in Western and Eastern Siberia and on Sakhalin Island. The list of Russian mineral deposits includes gold, silver, platinum, cobalt, antimony, zinc, mercury, and many others. Russian mineral resources are distributed rather evenly along the nations territory. For instance, copper-and-nickel ores are mined in the Northern Caucasus, the Urals, Siberia and the Kola Peninsula. Most of Russias territory is located in the temperate belt. The Arctic Oceans islands, as well as this countrys Arctic territories, are located in the Arctic and sub-Arctic belts. At the same time, a small section of the Caucasus Black Sea coast is located in the sub-tropical belt. Russia boasts just about everyShow MoreRelatedThe Geography Of Russia1842 Words   |  8 PagesRussia is a land of many mysteries and a country of many wars. It has been torn apart by harsh climates and a devastated economy. Living for centuries in tough climates explains the Russian strength and ability to take endured hardship. It also explains the way they conduct and carry themselves throughout time. Geographic Area The oceans that border Russia include the Arctic, Pacific and Atlantic Ocean. The Countries that border Russia include Finland, Poland, Ukraine, Kazakhstan, Estonia, MongoliaRead More Geography Of Russia Essay717 Words   |  3 Pages Russia is a huge landmass and covers a vast amount of the earth’s surface area. 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Caribbean Literature free essay sample

Based on different readings and lived experiences, the one question that always aroused is what effect do Caribbean women have on knowledge construction and ideas dispersed? The purpose of this research is to demonstrate the intellectual culture among Caribbean women. In addition to displaying their cultures, this research looks to clarify and bring to the surface the lifestyle that Caribbean women have faced, is facing and have taken into their own account to write and speak about. This research also includes the Caribbean’s women perspectives on social circumstances, economics, colonialism and the history that either them or their ancestors endured. This research paper explains the intentions of the research topic, which is to investigate and indicate some of the challenges and problems through which Caribbean women have encountered. What defines this project and really made it interesting is the ideology that unless a Caribbean woman has transformed herself into what the colonized wanted, then she has no intellectual culture. We will write a custom essay sample on Caribbean Literature or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It is a topic in which one can entirely study to gain knowledge of how Caribbean women had their own consciousness before they were colonized. The desires to understand how Caribbean women were able to stay strong and keep their beliefs despite of the world that they knew. Also, for those that did assimilate to the world that stood before them, was it hard for them to regain their mindset and their way of life? These are questions that aroused in hopes to carefully and adequately the minds of Caribbean women to completely recognize their transformation. The impression that this research is expected to portray is to enlighten individuals to rethink their understanding of not only the women in the Caribbean but also the Caribbean itself. The comprehension about these women was constructed, deconstructed and then reconstructed. This research is created to deeply understand the true reality of women in the Caribbean. In this research I argue that Caribbean women have more to themselves then many think. They have a strong intellectual mindset and culture and that is what my research will depict.

Research Paper on Inventory Management Essay Example

Research Paper on Inventory Management Essay Inventory Management Research Report: Inventory management is the study and branch of management which touches upon the storage, distribution, protection and transportation of the inventory of a company. Every organization has its own inventory, which helps to do the work well and enables the company to function properly. The inventory includes everything, which belongs to the organization and plays the active role in its work. Even such simple items as tables, chairs, paper and pens belong to this list, because it is important to know the number of these items and their condition in order to avoid any misunderstandings and shortages of these essential things. Such important objects as tools, computers, telephones and machines are far more important for the functioning of the organization, because they are the very factors, which guarantee the quality of work and production. Inventory management is extremely important for the work of an organization, because a smart businessman should know what he has in the company, wh ere it is used and how many items are already out of use and require repairing or substitution. We will write a custom essay sample on Research Paper on Inventory Management specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Research Paper on Inventory Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Research Paper on Inventory Management specifically for you FOR ONLY $16.38 $13.9/page Hire Writer The problem of inventory management is quite serious, because inventory costs money and the manager who is responsible for the inventory management should follow that the items are in the appropriate condition and function for the sake of the company further. It is obvious that the problem of inventory management touches upon more serious aspects like the modernization and improvement of the stuff. This means that one should purchase the new machines and tools and substitute the old ones with them and the manager should do this job with the least expenditures and loss for the company. Inventory management is the serious problem which guarantees the successful work of an organization, so if one wants to learn about the topic more, he should devote much time to the investigation of the problem and complete a good research report on it. A successful inventory management research report is supposed to contain original and up-to-date information and profound analysis of the topic. A student should analyze the topic well and focus on the core aspects and components of inventory management in order to describe the problem from all sides and evaluate the process professionally. It is important to prepare a detailed methodology section in order to demonstrate the critical thinking ability and analytical skills.

4 Ways to Make a Short Resume Longer

4 Ways to Make a Short Resume Longer Resume too short? The first question to ask yourself is probably the ever controversial â€Å"one page or two†? The debate rages on, but all you need to decide is how long your resume should be. If you’re fairly advanced in your career and have more pertinent experience than you can fit onto one page, then two (or more) pages is encouraged. If you’re starting out, however, the general rule of one-page should probably still apply. Either way, if you feel your resume is a little on the thin side, and not quite at the length you think is most appropriate, here are four tips to beefing it out.1. Add your achievementsYour achievements can be just as relevant as where you went to school. Try to find a way to put them in context. Include a few statements to show how your particular strengths and achievements prove that you have what it takes for a particular job. You can also list any major accomplishments in previous jobs (or really any instances in which your performa nce was remarkable- and relevant).2. Add to your work historyYour work history is one of the first and most important things a potential hirer will look at on your resume. If you don’t have numerous relevant job titles to list, you can include work experience you gained in internships or training programs over the course of your education. You could even include volunteer experience here. The most important thing is to make sure each thing you do list adds to the picture of you as a viable candidate for a particular job. Flesh out the descriptions of what you did and learned in each previous position to paint a broader picture of your qualifications.3. Say more about your skillsWhen in doubt, add extra skills. If you have two or three listed, make it four, or even five. Just make sure to choose these well. Read job descriptions carefully and choose the skills that will best set you up for impressing the hiring manager and landing yourself an interview.4. Include your hobbiesT his is sometimes controversial, but a good bet if you’re running short on content. If you have any particularly fascinating hobbies or interests- particularly ones which drawn on, broaden, or expand your relevant skills and strengths and experience- then these can be included on your resume. It gives recruiters insight into your personality and can be a great way of showing (subtly) how you’d fit within a company culture.Choose wisely. But don’t be shy of adding some of these extra details to augment your chances of getting the job.

Anything Goes is a bad policy technology and Society Essay

Anything Goes is a bad policy technology and Society - Essay Example The problems of technology are then considered through use of 'Resistentialism'. Turning from that to the question of whether we adapt technology, or if it adapts our needs, the study will also consider if technology is truly neutral, and therefore the responsibility for good and evil outcomes lies within the human being using and developing this technology. After discussing all these factors, the essay will conclude by considering whether this subject is to be feared, utilized, or ignored in order to achieve the best for society. Science fiction has produced some of the most influential books of the last century, many of them written in the period between the end of the Victorian era and the beginning of the Cold War. These stories, such as Fahrenheit 451, or 1984 are often dystopian in setting and outcome, with technological advancements used by negative forces. C M Kornbluth's A Little Black Bag ends tragically, as the hero is destroyed by other's greed, and a technology that should have been beneficial to society at large is eliminated. In those stories, human evil is responsible for manipulating the essentially neutral technology (In Kornbluth's tale, it is used for good by the doctor who redeems himself, and it is his assistant's inability to see any use for the technology except as a money-spinner which causes the tragedy [Kornbluth A Little Black Bag]). However, overuse of technology, also increases in human ignorance. Asimov's The Feeling of Power depicts a future where people cannot do mathematics a ny more due to their reliance upon technology; even the most basic thought processes are troublesome to people dependant upon computers and machines. Later fictions, such as the Cyberpunk movement, have been more ambivalent about technology: Neuromancer depicts a future in which technology gets more and More amazing, without having any effect on the world's Problems. (Jones, 92) Certainly Neuromancer is not a utopian version of the future, but in the novel, society cannot function without technology, whether it is the official social structures, such as businesses or those in the underworld and black markets. This may be a reflection of the current state of western society, where we cannot imagine a future in which technology does not play a major part. Any discussion of the role of technology in society must consider what exactly is meant by the term 'technology'. Usually, when this word is used, in phrases such as 'IT' (information technology), it refers to the mechanical and electronic systems

Overview and Discuss the Current Trends in Web Development Essay

Overview and Discuss the Current Trends in Web Development - Essay Example It is predicted that there would be larger demands for single websites that would be capable of supporting both desktop computers as well as mobile instruments. For years, there have been websites serving for the computers and the mobiles separately. However, with recent development it is expected that there would be uniformity in the web designs enabling them to serve both for the computers and the mobile devices. At the same time, there would be greater need for security since simplified sign up processes would be involved in the further web developments. It is also predicted that customization of content of marketing would be supported through big data in the recent developments of the web (Scaglione, 2013). Mobiles are the latest trends in use. Considering the new developments in the web, it is predicted and expected that several simple sites would be developed through designs that are heavy in texture. Responsive and adaptive sites would be in an increase. The current trends are expected to mature in the near future. A new world would be entered into with the development of new and powerful browsers and HTML5, CSS3, and jQueries. These trends have been more focused in the recent times considering the fact that the mobile devices have become highly advanced easily available for use by individuals. Two major developments that are expected to largely influence the development of the web in the recent times and in the future are: Shift of companies to the SaaS and cloud model, and to the personalization and depending on technological intelligence for behavior of the user as well as the device; Development of the applications of the mobile devices (Scaglione, 2013). The year 2012 was expected to encounter certain hardships in terms of the economic difficulties and the web industry was found to struggle through such hardships as it tried to develop through censorship, indigenous applications, and the technology that was not only rapid in its nature but also frag mented. However the predictions for the year 2013 reflect change in the designs and hence shift to newer designs and development. Thus usage of the devices, as well as adjustments of the consumption of the web is considered for shifts to new developments (Grannell, 2013). Open source tools and applications have been obtained to be highly beneficial for web development as they are capable of being used as alternatives for web designs considering the budgets for such development in the present times. There are several open source applications that are free and also have features that may be compared to the ones offered by expensive web designs. Thus, this enables a web designer to have all the necessary tools and applications without much expenditure (Jones, 2009). The present study would discuss on some of the open sources web development tools that include HTML5, CSS3, JavaScript, AngularJS, ASP.Net, jQuery, AJAX, Web Content Management Systems, WebApps, WYSIWYG, and Search Engine O ptimizations. The study would also have an overview on some of the closed sources as